FAQ

A: At Daisy Paws Co, we understand how important it is to get the perfect products for your furry friends. If an item you're interested in is out of stock, there are a few steps you can take. Firstly, sign up for our email notifications on the product page to receive an alert as soon as the item is back in stock. Additionally, feel free to contact our customer service team; they can provide an estimated restock date and suggest similar alternatives that are currently available. We are committed to ensuring that you find the natural treasures your pet deserves quickly and conveniently.

A: At Daisy Paws Co, we strive to ensure that your furry friends receive their natural treasures as quickly as possible. Our standard delivery time for orders is 7-14 business days. We offer expedited shipping options at an additional cost if you need your items sooner. We are committed to providing timely and reliable service to keep your pets happy and healthy! Feel free to contact our customer service for any specific delivery inquiries or special requests. personalised order has a delivery time or 2-3 weeks due to it taking a little while longer to personalise them

A: Tracking your order from Daisy Paws Co is simple and straightforward. Once your order has been shipped, you will receive a shipping confirmation email containing a unique tracking number. To check the status of your order, visit our website and click on the "Track Your Order" link located in the footer. Enter your tracking number into the provided field, and you will be able to see real-time updates on the location and estimated delivery date of your package. If you have any issues or need further assistance, our customer service team is ready to help. Just contact us through email or our customer service hotline, and we will ensure you have all the information you need. Discovering natural treasures for your furry friends has never been so seamless!

A: Daisy Paws Co offers several shipping options to meet your needs. Our standard shipping method is provided by major postal carriers and typically takes 3-5 business days for delivery within the continental United States. For customers seeking quicker delivery, we offer expedited shipping, which takes 1-3 business days. Additionally, we provide overnight shipping for urgent orders, ensuring your natural treasures are delivered the next day. Please note that shipping times may vary during peak seasons or due to unforeseen circumstances. All orders are processed within 24 hours, and you'll receive a tracking number to monitor your package's progress.